Clear answers

Frequently Asked Questions

Questions

Which clinics are a fit for Smilelink and the management dashboard?

Smilelink is designed for dental, cosmetic, physiotherapy, and multi-provider clinics that want a patient-first mobile experience and a clear operations hub.

Emergclinic triages urgency, checks real-time availability, and routes the patient to the right chair or provider with confirmed booking notifications.

It answers calls, qualifies leads, books appointments, and transfers to your front desk when a human touch is needed. Every call is summarized with next steps.

Yes. We integrate with leading systems and can build secure connectors so you do not have to migrate your data.

Most voice agents launch in weeks. Mobile apps and dashboards follow a phased rollout with early pilot clinics within 6 to 10 weeks.

We design for HIPAA and PHIPA alignment, using encryption, role-based access, and audit trails across the stack.

Patient retention is crucial for sustained growth. Our solutions include personalized patient portals, automated appointment reminders, and follow-up communications that enhance the patient experience, encouraging them to return and refer others.

We prioritize data security by implementing industry-leading encryption methods and secure authentication protocols. Leyoxa ensures full compliance with healthcare regulations like HIPAA, so your patient information is always protected.

Yes, our custom software is designed to seamlessly integrate with your existing systems, such as electronic health records and practice management software, minimizing disruption and maximizing efficiency.

Not at all. Our software is user-friendly and intuitive. We also provide comprehensive training and ongoing support to ensure you and your team are comfortable and proficient with all the features.

We offer flexible pricing tailored to your specific needs and budget constraints. During our initial consultation, we’ll provide a detailed quote and discuss how our solutions can offer a strong return on investment by boosting your clinic’s efficiency and patient numbers.

While timelines can vary, many clients notice improvements in operational efficiency and patient engagement within the first few weeks. Marketing efforts typically start showing increased patient inquiries and appointments shortly after launch.

We understand the importance of trust and alignment. We offer a free consultation to discuss your specific challenges and goals. This allows you to assess how well our services match your needs before making any commitments.

We follow a collaborative approach:
1. Consultation: Understand your clinic’s needs.
2. Planning: Develop a customized strategy combining software, marketing, and content.
3. Execution: Design, develop, and deploy the software; launch marketing campaigns; create and distribute content.
4. Support: Offer ongoing assistance to adapt and grow with your clinic.

We offer continuous support that includes:
• Software Updates: Regular enhancements and new features.
• Marketing Adjustments: Tweaking campaigns for optimal performance.
• Content Refreshes: Keeping your content current and engaging.
• Technical Support: Prompt assistance whenever you need it.

Starting your journey with us is simple:
1. Schedule a Free Consultation: Contact us to set up a meeting at your convenience.
2. Discuss Your Needs: We’ll listen to your concerns and outline potential solutions.
3. Customized Plan: We’ll develop a tailored strategy focused on achieving your clinic’s goals.
4. Implementation and Support: We’ll work closely with you to implement the solutions and provide ongoing support.

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