A HIPAA-aligned patient experience layer: native iOS and Android apps, a role-based clinic dashboard, encrypted messaging, and a data warehouse that speaks both OpenDental and Dentrix.
SmileLink set out to fix the actual gap — patients can't see their upcoming visits, message the office without phone tag, or get reminders that pull from real PMS data. Clinics, meanwhile, are juggling separate systems for SMS, email, scheduling, and records — none of which talk to each other.
The brief: native mobile apps for patients, a real clinic dashboard for staff, and first-class integration with OpenDental and Dentrix — without giving up the HIPAA-grade data discipline a real healthcare product requires.
iOS and Android — appointment view, two-way SMS, encrypted chat with the clinic, push reminders, and account management. Shipped to the App Store and Play Store.
Role-based access for front desk, hygienists, and dentists. Multi-operatory booking, customizable SMS/email/push templates, and patient lookup that's actually fast.
Custom integrations with OpenDental and Dentrix. Bidirectional sync, HIPAA-aligned storage, audit logging, and per-environment isolation (staging + production).
SmileLink isn't a prototype. The data layer was designed for HIPAA compliance from the schema up: row-level isolation per clinic, encrypted PHI fields, audit trails on every read and write, and BAAs available for downstream subprocessors.
If you have distribution into a clinic network and you want a real product — not a white-label — let's talk about how we partner.
